The platform
One auditable operating layer, from portal to pharmacy
Pathlyn connects the patient portal, clinical review, prescribing, payments and structured fulfilment handoff into a single platform — configured per organisation, never rebuilt per organisation.
- Multi-tenant by design
- Multi-service
- Role-scoped
- Audited
Architecture
Modules that share one platform, not nine separate products
Every module reads and writes the same organisation-scoped record, so a decision, a payment and a dispatch are one story — not three systems to reconcile.
Patient experience
Branded assessments, treatment visibility, orders, and account settings on the patient portal.
Clinical workflow
Role-scoped review queues, consultation notes, and immutable clinical decisions.
Prescribing
Prescription review, authorisation, and audit separate from checkout.
Payments
Checkout after approval, payment attempts, retries, and failed-payment handling.
Fulfilment
Structured handoff to configurable fulfilment providers and exception visibility.
Subscriptions
Repeat care and subscription state tied to fulfilment rules.
Communications
Transactional templates and trigger-driven email through the platform mail worker.
Reporting
Operational exception queues and organisation summary counts — enrolments, decisions, orders, and follow-ups — for staff today.
Branded portal
Separate patient and staff experiences per organisation on Pathlyn-hosted tenant hosts — not a customer-owned custom domain product.
Three jobs, one system
Engage patients. Govern prescribing. Run the business.
01 · Engage patients
A portal patients trust
- Branded assessments built in Service Studio
- Payment only after approval
- Orders, tracking and their own record
- Check-ins and repeat care when configured
02 · Govern prescribing
Decisions you can stand behind
- Role-scoped review queues
- Immutable clinical decisions and notes
- Separate, attributed prescription signing
- Prescriber registration and competency checks
03 · Run the business
Operations without the chasing
- Exception queue for payments and fulfilment
- Patient tracker and renewals
- Explicit, single send to the pharmacy
- Organisation reports and audit log
Product tour
See the product, screen by screen
Every screen is captured from Pathlyn, with a fictional clinic and patients — not an illustration.
Captured from the running product · fictional clinic and patients
Governance
Audit trail and incident review, built in
Every staff action that changes organisation, service or clinical state is recorded with actor and organisation context — so a treatment request can be reviewed end to end when something needs investigating.
Staff audit events with actor, organisation and request context
Immutable clinical decisions and signed prescriptions — superseded, never edited
Tenant branding on Pathlyn-hosted addresses — no customer-owned custom domain today
Ready to see it running your own service?
We’ll walk through a real assessment, a clinical review and a fulfilment handoff in your demo.