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NewMulti-service Service Studio and cross-organisation prescribers

The operating layer for regulated private prescribing

Assessments, clinical review, prescribing, payments and pharmacy handoff on one auditable platform — delivered under each organisation’s own brand.

  • Approval before payment
  • Immutable clinical decisions
  • Tenant-isolated by design
  • Tenant-isolated organisations
  • Immutable clinical decisions
  • Approval before payment
  • Structured pharmacy handoff
  • Branded patient and staff portals
  • Staff audit events
  • Service Studio configuration
  • Operations exception visibility

The problem

Private prescribing outgrows a stack of disconnected tools

Clinics and pharmacy groups stitch together forms, spreadsheets, payment links and inbox-driven review. Clinical context is lost between systems, and every new service repeats the same build.

Before Pathlyn

  • A form tool, a spreadsheet, and a separate payment link
  • Case notes tracked by email or chat, not by policy
  • Fulfilment status chased manually, order by order
  • A new service launch means another one-off build

With Pathlyn

  • One configured service: assessment, review, payment, fulfilment
  • Structured review queues with an immutable clinical decision
  • Operational exceptions surfaced to staff, not discovered by chasing
  • New services configured in Service Studio, not shipped as code

How it works

One connected journey, start to repeat care

Patients complete branded assessments. Staff review in role-scoped queues, prescribe when policy allows, take payment, and hand structured orders to fulfilment.

  1. Patient

    Assessment

    The patient completes a branded, configured assessment on their clinic’s Pathlyn portal.

  2. Clinician

    Clinical review

    Credentialled staff review in a role-scoped queue and record an immutable clinical decision.

  3. Patient

    Payment

    Checkout runs only after clinical approval — payment never happens before review.

  4. Clinician

    Prescription

    An authorised prescriber creates and signs the prescription for the paid, approved order.

  5. Operations

    Fulfilment

    Authorised operations staff send the order once; the fulfilment partner dispatches it.

  6. Patient

    Follow-up

    Repeat assessments and subscriptions follow the same clinical gates when configured.

Product proof

Real Pathlyn screens, captured from the product

Every screen below is a capture of the running product, with a fictional clinic and patients — not a mock-up.

Pathlyn patient chart for a synthetic patient, with summary rail, tabs and tasks

Captured from the running product · fictional clinic and patients

Built to scale

Many services. Many organisations. One platform.

Launch a new service by configuration, let prescribers work across the organisations that engage them, and bring each organisation live through a verified onboarding path.

Launch a service by configuration, not code

Service Studio holds each service’s assessment, safeguards, consultation model and medicines. Organisations licence it and pin a reviewed version.

Prescribers across organisations

One verified prescriber profile, engaged by several organisations — with competency checked per service before they can review.

Approval before payment

Checkout unlocks only after a recorded clinical decision. Approval alone never creates an order.

Your brand, your portal

Each organisation’s patients and staff sign in on its own Pathlyn-hosted address, in its own colours.

Verified before go-live

Regulatory registrations, accountable people, prescribers and payments are checked before an organisation goes live.

Every patient’s course, at a glance

The patient tracker shows who is due, who has a check-in out, who needs a clinician and who is on hold — for operations and organisation admins.

Clinical governance

Every decision, on the record.

Medical directors buy control. Pathlyn records who did what, when, and under which organisation — and keeps clinical evidence immutable.

  • Decisions that cannot be rewritten

    A recorded clinical decision and a signed prescription are never edited — only superseded, on the record.

  • Prescribers checked before they act

    Registration, indemnity and per-service competency are verified before a prescriber can review or sign.

  • Every staff action attributed

    Changes to organisations, services and clinical state carry an actor, an organisation and a correlation id.

  • One organisation, one boundary

    The hostname selects the organisation before sign-in; data and staff never cross a tenant boundary.

Built for your team

Two operating models, one platform

Private clinics

Run regulated programmes with your own clinicians and policies. Pathlyn carries the software platform underneath — portals, queues, prescribing, payments and the audit trail.

  • Launch services without a rebuild
  • Your brand on every patient touchpoint
  • Exceptions surfaced, not chased
For clinics

Pharmacy groups

Receive structured dispensing requests that arrive only after approval, payment and prescription authorisation — with the clinical and fulfilment context your pharmacists need.

  • Several organisations, isolated
  • Nothing dispatches until a person sends it
  • Verified prescribers on every order
For pharmacy groups

White label by design

One service template, licensed and rebranded per organisation

Each organisation presents its own brand on its own Pathlyn-hosted portal address — patients see their clinic, not us.

Pathlyn platform
  • Build a service template

    Service Studio authors the assessment, communications, and fulfilment configuration once.

  • Licence the service

    An organisation adds the template to its own tenant, with its own policies.

  • Apply their brand

    Logo, colours, and portal title render on that organisation’s own tenant host.

  • Role-appropriate experience

    Patients and staff sign in to a branded portal scoped to that one organisation.

Questions

The questions medical directors ask first

See Pathlyn running your service

Book a short demo with your own service in mind — we’ll walk through assessment, review, prescribing and fulfilment, end to end.